Privacy Policy

1. Data Collection

• Account Information: Includes your name, phone number, email address, and other essential details required for account creation and management.
• Interaction Data: Details provided through inquiries, customer support communications, surveys, or participation in promotional events.

2. Data Usage

• Service Delivery: To provide, maintain, and enhance our products and services, including personalized user experiences and efficient device functionality.
• Communication: To share updates, promotional offers, and respond to your queries or feedback.
• Safety and Compliance: To ensure the security of our systems, address fraud or abuse, and comply with legal or regulatory obligations.

3. Data Sharing

• With Trusted Partners: To service providers or affiliates who assist with technical support, analytics, and data processing, under strict confidentiality agreements.
• For Legal Obligations: When required by law or to prevent harm, fraud, or abuse, or to comply with legal processes such as court orders or government requests.
• Aggregated Data: Non-personal, anonymized data may be shared for research or marketing purposes without identifying individuals.

4. Data Security

We implement industry-standard security practices, including:

• Encryption: Secure Sockets Layer (SSL) protocols to encrypt data during transmission.
• Access Controls: Restricted access to personal data, ensuring only authorized personnel handle sensitive information.
• Regular Audits: Routine assessments to identify and mitigate potential risks.

While we take every precaution to protect your data, no system is entirely immune to threats. We encourage you to take personal measures to protect your information, such as using strong passwords and avoiding sharing login credentials.

5. Data Retention

We retain your information only as long as necessary to fulfill our service commitments, comply with legal obligations, or resolve disputes. Upon your request, we will delete or anonymize your data unless restricted by law or legitimate business needs.

6. User Rights

• Access: Request access to the data we hold about you.
• Correction: Correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.